In the Status column, verify that the service status is Started.Look for Sentinel LDK License Manager or Sentinel Local License Manager.In the central panel, double-click Services and Applications and then double-click Services. The Computer Management window appears.Click the Windows Start button and in the right panel, right-click Computer and click Manage.Ask your IT department to alter the virus or spam software domain policies to stop blocking the License Manager.
If error message 35845 still appears when you try to make a C2V file, it may be that your virus checker or spam filter software is blocking the SafeNet Sentinel License Manager from communicating with the FARO software. Unblock the Sentinel License Manager Service 3D Hand Held Scanner - Freestyle3D Objects